FAQ

Q: Where is the workshop located ?

A: All classes and workshops will be held in Bugis district.

Q: What is included in the workshop ?

A: Pattern with the project you choose, the materials, the machines, the accessories, coffee, tea and a smile :)

For kids and accessories project : fabric is provided.


Q: What do I need to bring?

A: All the necessary tools.

You can bring your sewing machine if you want, and all its foot.

Your project: if we agreed to work on something special or your ongoing project. I’ll take care of the rest.


Q: What will happen if I have to cancel?

A: Please find below the General Terms and Conditions of So Couture Pte Ltd


GEneral terms and conditions

 

WORKSHOP Times

All classes start and end on time. Please arrive 5 minutes early if possible. If you are over an hour late, you will need to re-schedule as you will miss a significant portion of the class, and catching you up won’t be fair to the other students. We seek your understanding on this.

So Couture Pte Ltd reserves the right to make time changes, the reminder e-mail is the confirmation timing.

If you need more time than the allocated class time, some provisions may be given.

 

Rescheduling

Please inform us as soon as possible if you are not able to attend your booked class. Our rescheduling policy is as such ( package and subscription included) :

Rescheduling is only allowed once per class.

15 days or more: rescheduling is possible.

Less than 14 days before / Day of the workshop: follow the Refund policies.

Any further rescheduling will be subject to forfeiture.

 

Refunds

Please inform us as soon as possible if you are not able to attend your booked class. If you would like a refund, our policy is ( package and subscription included) :

15 days or more: Full workshop fee refund .
5 days – 14 days before the workshop begins: 50% of total workshop fee.
Less than 5 days before / Day of the workshop /After the workshop: full workshop fee forfeited.

In the unlikely event of unforeseen exceptional circumstances, So Couture Pte Ltd reserves the right to change the date of or cancel an event. If that occurs, a refund of any payment made will be offered.

 

So Couture Pte Ltd reserves the right to make changes to the class policies without prior notice.